This triggers the 2-button hardware reboot after about eight seconds.
On the Versa, hold all three buttons for about twelve seconds. Be sure to back your data up before doing the steps below. Again, this procedure will wipe the device and erase your personal data. You should still be able to hard reset your Fitbit Versa using the hardware buttons. If you happen to be having an issue with your Fitbit Versa and it’s not allowing you to go to Settings menu, don’t worry. How to hard reset Fitbit Versa using hardware buttons Continue swiping to the left until you find Settings app. On your Fitbit Versa, swipe left on the screen. Now, if you wish to go ahead with factory reset, follow the simple steps below: Click Remove This Fitbit ( Versa) From Your Account and click OK. From the Dashboard, click the device you’d like to remove. To remove a Fitbit Versa from your Fitbit account: If you want to sell or give the device away, we suggest that you remove the Fitbit Versa from your Fitbit account first and forget the device on your phone. This means that all your apps and personal data will be erased, including cards you added under Wallet. Don’t forget: factory reset will return the software to its defaults. Unless your Fitbit Versa fails to turn on, wiping your device via Settings menu should be your primary option. How to hard reset Fitbit Versa via Settings The easier way to wipe your watch is to do the first option so we suggest that you try this first ( hard reset via Settings). There are two ways to factory reset a Fitbit Versa. How to hard reset Fitbit Versa | Factory Reset or Master Reset Go to the Settings menu and scroll down and tap About. 
Press and hold the left (single) button and right bottom button until you see the Fitbit logo on the screen. Scroll all the way down and tap Shutdown, then hit Yes. Go to the Settings menu, scroll all the way down and tap About. You can force a reset if your Fitbit Versa is totally unresponsive. 
You can also initiate a factory reset that will wipe the device clean if you are selling, giving away, or sending it back to the factory. You can reset a Fitbit Versa to jog the system back to proper function if it has become slow to respond or is malfunctioning in some way.
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